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TERMS AND CONDITIONS
Please ensure that you've read our T&Cs & have thoroughly reviewed your order before completing any purchases.
All paid orders indicate that you agree to each & every statement listed below.
🖤 REFUND
If you would like to cancel your paid order, ensure to contact Stay Q within the first 24 hours for a 100% discount. If it has been 24 hours or over, only a 50% refund will be applied. This policy applies to ALL orders. Press On Sets will have already been individually filed, buffed, base-coated with the first (or second) polish layer applied after 24 hours therefore 50% of your total will be refunded.
🖤 RETURN
Due to sanitary reasons, returns are unavailable. Additionally, your purchased Press Ons are FINAL SALES due to the sets being custom-made based on your preferences & to fit based on the sizing information you provided. To prevent wanting to return any Press On products, ensure you get the proper sizing & take a look at our "💅🏼" highlight on Instagram. You may also order your set as a 24pc for an extra $10.
🖤 SHIPPING
𝐄𝐓𝐀? Estimated Time Arrivals will vary. Stay Qlassy is not at fault for any unexpected delays. 𝐌𝐲 𝐩𝐚𝐜𝐤𝐚𝐠𝐞 𝐢𝐬 𝐦𝐢𝐬𝐬𝐢𝐧𝐠/𝐬𝐭𝐨𝐥𝐞𝐧! All packages will come with a tracking number - Stay Qlassy is not responsible for any missing or stolen packages/items. In such cases, contact us immediately to receive our Shipping Provider’s details. 𝐓𝐡𝐞𝐫𝐞’𝐬 𝐚𝐧 𝐢𝐬𝐬𝐮𝐞 𝐰𝐢𝐭𝐡 𝐦𝐲 𝐩𝐫𝐨𝐝𝐮𝐜𝐭! Please inspect your order upon receiving it & contact us immediately if it is the wrong item/defective/damaged, so that we can evaluate the problem & correct it. Do keep in mind that Stay Q will be aware of the exact date your package arrived. 𝐈 𝐚𝐜𝐜𝐢𝐝𝐞𝐧𝐭𝐚𝐥𝐥𝐲 𝐩𝐮𝐭 𝐭𝐡𝐞 𝐰𝐫𝐨𝐧𝐠 𝐚𝐝𝐝𝐫𝐞𝐬𝐬! If the delivery address you provided was an insufficient address and our shipping provider returns the package to sender (Stay Qlassy), you will be expected to cover the second round of shipping costs. If your package has not been sent back to us, you will be expected to pay full price for the next order recieving a 15% discount code in that order (not for).
🖤 PROCESSING & DELIVERY TIMES
𝙏𝙝𝙚 𝙨𝙝𝙞𝙥𝙥𝙞𝙣𝙜 𝙩𝙞𝙢𝙚𝙛𝙧𝙖𝙢𝙚 𝙙𝙤𝙚𝙨 𝙣𝙤𝙩 𝙞𝙣𝙘𝙡𝙪𝙙𝙚 𝙤𝙪𝙧 𝙥𝙧𝙤𝙘𝙚𝙨𝙨𝙞𝙣𝙜 𝙩𝙞𝙢𝙚𝙛𝙧𝙖𝙢𝙚. It will take 3-5 days to create the nail sets depending on order volume. Stay Qlassy ensures to finalise all made orders from the same week before taking them to our shipping provider. Each set roughly takes 45 minutes-3 hours to make depending on the difficulty of the design; whether the set is 10pc or 24pc; & the time taken to cure each polished layer.
🖤 CUSTOM ORDERS
- To see what nail art decor we have available, locate our "Custom Order Form" sub-page to download our PDF. - The complexity of your design, whether it is a 10pc or 24pc set, & the time taken to complete your order will determine the pricing. Our 10pc set prices vary from $25-$45 and our 24pc sets vary between $35-$55. - If your specific gel polish colour is out of stock or if it is one we do not own, Stay Qlassy will show you swatches similar to that colour. - Orders will not be started on until payments are finalised (Unless they are cash pick ups).
🖤 PAYMENTS
Full payment is needed before any designs are made. (with the exception of cash pick ups) Our current pricing is a reflection of the time & effort put into each customised design - these prices are subject to change at any time.
🖤 SIZING
It is essential for you to be satisfied with the sizes you have provided before placing an order. Stay Qlassy is not responsible if sizing has not been done correctly. Ensure you clearly indicate what each nail bed size is for BOTH your left & right hand. Take a look at our "💅🏼" highlight on Instagram. *$5 sizing kits available for purchase in all lengths & shapes we have listed.